Privacy Policy
Last updated: December 2025
At getroa, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our agency management platform. Please read this policy carefully.
1. Information We Collect
We collect information you provide directly to us when you create an account, use our services, or communicate with us. This includes your name, email address, company information, and any data you input into the platform. We also automatically collect certain information about your device and how you interact with our Service, including IP address, browser type, and usage patterns.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, to process your transactions, to send you technical notices and support messages, and to communicate with you about products, services, and events. We may also use your information to monitor and analyze trends, usage, and activities in connection with our Service.
3. Information Sharing and Disclosure
We do not sell your personal information. We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, and customer service. We may also share information if required by law or if we believe disclosure is necessary to protect our rights or the rights of others.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. We use encryption, secure servers, and regular security assessments. However, no method of transmission over the internet is 100% secure.
5. Data Retention
We retain your personal information for as long as necessary to provide you with our services and as described in this Privacy Policy. We will also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights and Choices
You have the right to access, update, or delete your personal information at any time through your account settings. You may also opt out of receiving promotional communications from us by following the unsubscribe instructions in those messages. If you are in the EU, you have additional rights under GDPR including the right to data portability and the right to object to processing.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities and to remember your preferences. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our Service.
8. Third-Party Services
Our Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy.
10. Children's Privacy
Our Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
11. Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us through the contact information provided on our website. For EU residents, you also have the right to lodge a complaint with a supervisory authority.
Your Trust Matters
We are committed to protecting your privacy and handling your data with care and respect. If you have any questions or concerns about how we handle your information, please don't hesitate to reach out to us.